Logistics Advancement and Technological Solutions Under the Leadership of the New Directors

Overseas Express, a global leader in logistics solutions, is announcing significant changes under the leadership of its new directors, Marko Jelenc and Martina Marojević. These experienced professionals bring fresh perspectives and ambitious plans to a company that has been successfully operating in Croatia for 28 years and is part of the strong Austrian Post Group.

Marojević and Jelenc have assumed leadership with a clear vision: to enhance logistics processes and ensure faster, more efficient delivery. One of the key improvements introduced by Overseas Express is the implementation of a new automated sorting line for smaller parcels in the B2C delivery segment.

This technologically advanced system will significantly accelerate parcel sorting, streamlining daily operational processes. In addition to faster handling, it will reduce the risk of errors and further improve accuracy and reliability in parcel delivery.

A dense network of Parcel Shops also represents an important element of these changes. Overseas Express plans to expand its presence through a large number of Parcel Shop locations, providing customers with easier access to delivery and parcel pickup services. The OEX Parcel Shop network will offer greater flexibility, tailored to users’ needs and daily schedules.

One of the most exciting upcoming projects is the introduction of parcel lockers, scheduled to begin in the first half of 2024. These innovative units will enable customers to collect their parcels independently, quickly, and securely, without the need to wait for a courier. Parcel lockers will be installed at strategic locations to further enhance the overall customer experience.

Marko Jelenc emphasizes: “Our goal is to improve the customer experience. The introduction of a new automated sorting line, the development of a dense parcel shop network, and the implementation of innovative parcel lockers mark the first steps on our journey toward achieving this goal. Through technological innovation and a strong focus on customer needs, we aim to deliver a service experience that meets the highest industry standards.”

Martina Marojević adds: “Our vision goes beyond parcel delivery itself. We aim to build a connected, efficient, and flexible logistics network that will not only respond to customer needs but anticipate them. In doing so, we are creating an intuitive, customer-centric experience and building long-term, sustainable relationships.”

In conclusion, Overseas Express is focused not only on meeting the current needs of its customers, but also on adapting to the evolving logistics industry. Under its new leadership, the company is future-oriented, ready to embrace technological advancements and continuously enhance the customer experience—delivering greater efficiency and higher customer satisfaction.