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Cookie policy

Cookie Notice

Effective Date: May 2018.
Last Modified: January 2022.

We, Overseas Express, a trademark of the company Overseas Trade Co LTD d. o. o., Hrvatski Leskovac, Zastavnice 38a, Croatia, recognizing the specifics of data processing through cookies and similar techniques, want to provide clear and understandable information to visitors of our website (www.overseas.hr) or any other website published under the overseas.hr subdomain (e.g., shipping.overseas.hr) (the "Website") with this Cookie Notice.

This Cookie Notice is considered an addition to the provisions of Article 18 of the General Terms and Conditions of Overseas Trade Co. Ltd. d. o. o. and the provisions of Article 13 of the General Terms of Use of the Internet and Internet Applications.

This Notice is an integral part of our Privacy Policy, where you can find additional information about your rights.

What are Cookies

Cookies are small electronic pieces of information that a website sends to a visitor's browser and that are stored on the visitor's hard drive. We store cookies on your computer if you visit our Website.

When and Why We Use Cookies

When you open our Website or view our targeted advertisements, we automatically collect data using Cookies with the primary goal of enabling our websites to provide a better user experience and easier data viewing by recording your data. We also use them to learn more about you, i.e., to track your use of the website, recommend products and services, or provide marketing recommendations.

What Data We Collect

Through cookies, we collect your IP address, device ID number, viewed pages, search data, browser type, operating system, internet operator, time stamp, the URL from which you were redirected, and location data depending on the device you are using.

How Cookies are Divided

By Purpose:

  • Necessary cookies are essential for the operation of our website and the use of its features and/or services. Necessary cookies allow access to data exclusively for the purpose of carrying out the transmission of communications over a network, and their use is not based on your consent.

  • Functional cookies allow our website to remember the choices and customizations you made during your visit and provide enhanced personal features. For example, remembering changes to language settings or currency preferences. They may also be used to enable third parties to provide social sharing tools and remember your preferred sharing services.

  • Analytical cookies are those we use to analyze how our Website is used and to prepare reports on the use of our Website. We also use cookies to track Website usage and improve your user experience and the quality of the Website.

  • Marketing cookies are used to track visitors across the website. The intention is to display advertisements that are relevant and interesting for the individual user, and thus more valuable for third-party publishers and advertisers.

By Duration:

  • Session Cookies exist only until you close your browser.

  • Persistent Cookies remain on your personal computer even after closing the internet browser. With the help of these cookies, websites store information to facilitate your use. For example, websites that require the entry of a username and password will "remember" your input so you don't have to log in every time you visit the page. Persistent cookies will remain on the computer for days, months, or even years (depending on the settings).

By Party:

  • First-Party Cookies come from the website you are viewing.

  • Third-Party Cookies come from advertisements of third-party internet domains (such as pop-ups or other advertisements) that are located on the website you are viewing. With the help of these cookies, different internet domains can track internet usage for marketing purposes.

By using external links on the Overseas website (e.g., links to the Facebook social network), you will be redirected to external domains that may use cookies. Overseas has no influence on the application of these cookies, but may receive certain statistical information collected through these cookies (e.g., about the number of followers or visits to our Facebook page).

Your Consent

We use cookies based on your consent, which you give in a special pop-up window when visiting our Website.

Exceptionally, we do not ask for your consent for necessary cookies because without them it is impossible to use our Website; the legal basis for their use is our legitimate interest.

More Information about Pixel Tags

Pixel tags (also known as "web beacons" or "clear gifs") are electronic files that most often consist of a one-pixel image and can be added to a website or email for the purpose of sending information such as a newsletter. We may use pixel tags to set or recognize a Cookie on your device if you use our services.

External Partners

We use several external services that determine the use of cookies:

Social Networks: Visitors can log in/register through their own social network accounts, and sharing content on social networks may result in cookies being stored on the visitor's computer. Overseas has no influence on the application of these cookies, but may receive certain statistical information collected through these cookies (e.g., about the number of followers or visits to our Facebook page).

Usage / Traffic Measurement: We use Google Analytics. You can manage their cookies at the following links:

By using Google Analytics, your personal data is transferred to the USA within the Privacy Shield mechanism, which ensures the European standard for the protection of your personal data.

Advertising: Cookies may also be stored by other advertising systems through which our partners serve their ads:

Data Processors: Prikupljene podatke dijelimo sa poslovnim partnerima koji djeluju u naše ime kao Izvršitelji obrade, s kojima imamo sklopljen odgovarajući ugovor o obradi podataka, između ostaloga, kako bi se osigurala zaštita osobnih podataka naših korisnika.

Questions or Complaints

If you have questions or complaints regarding our processing of your personal data or wish to exercise any of the rights you have under this notice, feel free to contact us at privacy@overseas.hr and povjerenik@overseas.hr.

Also, you can direct your questions or complaints to the Personal Data Protection Agency (Agencija za zaštitu osobnih podataka) as the supervisory body for the protection of personal data (www.azop.hr) and HAKOM as the supervisory body for electronic communications (www.hakom.hr).


Overseas Express offices in Croatia

In addition to regional offices, our warehouses are located in Vinkovci, Slavonski Brod, Virovitica, Kutina, Sisak, Krapina, Sesvete, Karlovac, Gospić, Šibenik, Metković and Dubrovnik.

If you need our service at the mentioned warehouse locations, contact Customer Service for details.

Overseas offices
Map of Croatia with marked Overseas Express offices