Zastavnice bb, HR-10251 Hrvatski Leskovac

head office: +385 (0) 1 4607 000
free phone number: 0800 33 66 33
phone: +385 (0) 1 3454 555
fax: +385 (0) 1 6175 410

e-mail:

 

FAQ – Frequently asked questions

 

  •  Does Overseas Express offer international delivery?

Yes. Overseas Express offer its customers international delivery of shipments to more than 200 countries  and territories worldwide.

 

 

  • Does Overseas Express offer pick-up and delivery in the same day?

    No. We offer deliveries in 24 hours.

 

  • Does Overseas Express offer delivery to islands?

    Yes. Overseas offers delivery to islands.



    RIJEKA office

    RAB

    Monday (shipments picked-up till Thursday)

    Wednesday(shipments picked-up till Monday)

    CRES-LOSINJ

    Monday (shipments picked-up till Friday)

    Wednesday(shipments picked-up till Monday)

    Friday (shipments picked-up till Wednesday)

    KRK
    - Omišalj, NJivice, Krk, Malinska, Punat, Kornić

    daily (shipments picked-up daily)

    - Vrbnik, Dobrinj, Šilo

    Tuesday and Thursday(shipments picked-up daily)

    -Draga Bascanska, Baska

     

    Monday, Wednesday, Friday (shipments picked-up daily)

     



    ZADAR office

    UGLJAN - PASMAN

    Monday (shipments picked-up till Friday)

    PAG

    Daily(shipments picked-up daily)

    MURTER

    Daily(shipments picked-up daily)



    SPLIT office

     

    KORČULA - PELJESAC

    Monday (shipments picked-up till Thursday)

    Wednesday (shipments picked-up till Monday)

    Friday (shipments picked-up till Wednesday)

    HVAR

    Monday (shipments picked-up till Friday)

    Wednesday (shipments picked-up till Tuesday)

    Friday (shipments picked-up till Thursday)

    BRAC

    Tuesday (shipments picked-up till Monday)

    Thursday(shipments picked-up till Wednesday)

 

 

  • We were not present at the delivery address when your driver tried to deliver the shipment. Will Overseas try to delivery it again?

    Yes. There will be another delivery attempt on the next working day. In case that we cannot deliver the shipment at the time, consignee will be left a notice with the shipment number and telephone number of our Customer Service, and the shipment will we returned to our center.

 

  • Is there a possibility of on-line tracking of shipments?

    Yes. You can use the possibility of on-line track and trace by the parcel number and the reference number.

 

  • Can I see pricelist of Overseas Express?

    You can see our "door to door" price list here.

 

  • How can I conclude contract with Overseas?

    Details on concluding a contract you can see here.

 

  • Is parcel (shipment) insured and to which amount?

    Every parcel or shipment that you send using our services is insured to the amount of 100.000,00 kn.

 

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